Last Updated: January 10, 2024
1. Introduction
Welcome to Community Solar Authority LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website communitysolarauthority.com (“Website”).
Community Solar Authority LLC strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. We will never sell, barter, or rent your email address to any unauthorized third party. Period.
By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.
2. Information We Collect
a. Personal Information: We may collect personal information that you voluntarily provide to us when you contact us or use our services. This may include your name, email address, phone number, and other contact details.
b. Log Data: Like many websites, we automatically collect certain information whenever you visit our Website. This may include your IP address, browser type, device information, and pages you visit.
c. Cookies: We may use cookies and similar tracking technologies to enhance your experience on our Website. You can configure your browser to refuse cookies, but please note that this may affect your ability to access certain features of our Website.
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our site or request certain features, such as newsletters or when you make a purchase. You may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of our site. Like most Websites, Community Solar Authority LLC also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit. Among other things, the cookie may store your username and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting our site. As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of the site or may be asked to re-enter your username and password, and we may not be able to customize the site’s features according to your preferences.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our Website
- To respond to your inquiries and requests
- To improve our services and customer experience
- To send you updates, newsletters, and marketing communications
- To comply with legal obligations
Like other Web publishers, we collect information to enhance your visit and deliver more individualized content and advertising. We respect your privacy and do not share your information with anyone.
Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.
We may use Personally Identifiable Information collected on Community Solar Authority LLC to communicate with you about your registration and customization preferences; our Terms of Service and privacy policy; services and products offered by Community Solar Authority LLC and other topics we think you might find of interest.
Personally Identifiable Information collected by Community Solar Authority LLC may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of our site (our Web hosting service for example) may access such information. We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may disclose your information in the following circumstances:
- To service providers and vendors who assist us in operating our Website and providing our services.
- To comply with legal obligations, including responding to lawful requests by public authorities.
- In connection with the sale, merger, or acquisition of all or a portion of our business.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be completely secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us.
6. Your Choices
You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
7. Changes to this Privacy Policy
Community Solar Authority LLC reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.
8. Governing Law
This policy and the use of this Site are governed by Texas law. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Johnson County Texas. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Travis County Texas, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
Community Solar Authority LLC is controlled, operated and administered entirely within Texas. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Community Solar Authority LLC
2028 E. Ben White Blvd
STE 240-6909
Austin, TX 78741
Email: info@communitysolarauthority.com
Thank you for visiting our Website and for placing your trust in Community Solar Authority LLC.
